Observance of the Juneteenth Holiday

In observance of Juneteenth, the National Government Services offices, including the CEDI Help Desk, will be closed on Thursday, June 19, 2025.

The CEDI Help Desk will reopen on Friday, June 20, 2025 at 9:00 a.m. ET for normal business hours.

The CEDI Gateway and CEDI Claims Portal will be available to exchange transactions on Thursday, June 19, 2025, however the DME MAC Jurisdictions will NOT run cycles on Thursday, June 19, 2025.

Electronic Remittance Advices produced on Wednesday, June 18, 2025 will be delivered to the Trading Partner's CEDI mailbox by Thursday, June 19, 2025. The next available Electronic Remittance Advices will be delivered to the Trading Partner's CEDI mailbox by Monday, June 23, 2025.

Please contact the CEDI Help Desk at ngs.cedihelpdesk@anthem.com or at 866-311-9184 regarding any questions.

Post Date: 06/09/2025