CEDI Observance of Christmas & New Year’s Holidays

Christmas

In observance of the Christmas holiday, National Government Services, Inc. offices, will be closed on Monday, December 26, 2022.

The CEDI Help Desk will reopen on Tuesday, December 27, 2022 at 9:00 a.m. ET for normal business hours.

The CEDI Gateway, CEDI Claims Portal and the self-service tools located on the CEDI Web site www.ngscedi.com will be available.

DME MAC Jurisdictions A and D:

Will not run a cycle Monday, December 26, 2022

Claims received after 5:00 p.m. ET on Friday, December 23, 2022 through 5:00 p.m. ET on Tuesday, December 27, 2022 will be delivered to the DME MAC Jurisdictions A and D with the receipt date of December 27, 2022.

CMN Rejection Reports for these claims will be available for download on Wednesday, December 28, 2022.  ERAs from the December 23, 2022 cycle will be available by Monday, December 26, 2022.  ERAs will next be available on Wednesday, December 28, 2022.

DME MAC Jurisdictions B and C:

Will not run cycles on Friday, December 23, 2022 and Monday, December 26, 2022.

Claims received after 5:00 p.m. ET on Thursday, December 22, 2022 through 5:00 p.m. ET on Tuesday, December 27, 2022 will be delivered to the DME MAC Jurisdictions B and C with the receipt date of December 27, 2022.

CMN Rejection Reports for these claims will be available for download on Wednesday, December 28, 2022.  ERAs from the December 22, 2022 cycle will be available by Friday, December 23, 2022.  ERAs will next be available on Wednesday, December 28, 2022.

New Year’s Day

In observance of the New Year holiday, National Government Services, Inc. will be closed on Monday, January 2, 2023.

The CEDI Help Desk will reopen on Tuesday, January 3, 2023 at 9:00 a.m. ET for normal business hours.

The CEDI Gateway, CEDI Claims Portal, and the self-service tools located on the CEDI Web site www.ngscedi.com will be available.

All DME MAC Jurisdictions:

Will not run a cycle on Monday, January 2, 2023.

All claims received after 3:00 p.m. ET on Friday, December 30, 2022 through 5:00 p.m. ET on Tuesday, January 3, 2023 will be delivered to the DME MAC Jurisdictions on Tuesday, January 3, 2023 with a receipt date of Tuesday, January 3, 2023.

CMN Rejection Reports for these claims will be available for download on Wednesday, January 4, 2023.  ERAs from the December 30, 2022 cycle will be available by Tuesday, January 3, 2023.  ERAs will next be available on Wednesday, January 4, 2023.

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

 

Post Date: 12/02/2022