Observance of Christmas & the New Year

Christmas

In observance of the Christmas Holiday, National Government Services offices, including the CEDI Help Desk, will be closed on Friday, December 25, 2020.

The CEDI Help Desk will reopen on Monday, December 28, 2020 at 9:00 am ET for normal business hours.

The CEDI Gateway will be open for Trading Partners to exchange transactions.

DME MAC Jurisdictions A and D will be closed on December 24, 2020 and December 25, 2020 in observance of the Christmas holiday. Noridian will run system cycles on Thursday, December 24, 2020 as a regular business day; however, they will not run a system cycle on December 25, 2020. Claims received after 5:00 pm ET on Thursday, December 24, 2020 through 5:00 PM ET on Monday, December 28, 2020 will be delivered to the DME MAC Jurisdictions A and D with the receipt date of December 28, 2020.  DME MAC CMN reports for these claims will be available for download on Tuesday, December 29, 2020.  ERAs from the December 24, 2020 cycle will be available by Friday, December 25, 2020.  ERAs will next be available on Tuesday, December 29, 2020.

DME MAC Jurisdictions B and C will be closed on December 24, 2020 and December 25, 2020 in observance of the Christmas holiday and will not be running system cycles on those days.  Claims received after 5:00 pm ET on Wednesday, December 23, 2020 through 5:00 PM ET on Monday, December 28, 2020 will be delivered to the DME MAC Jurisdictions B and C with the receipt date of December 28, 2020.  DME MAC CMN reports for these claims will be available for download on Tuesday, December 29, 2020.  ERAs from the December 23, 2020 cycle will be available by Thursday, December 24, 2020.  ERAs will next be available on Tuesday, December 29, 2020. 

New Year

In observance of the New Year holiday, National Government Services offices, including the CEDI Help Desk, will be closed on Thursday, December 31, 2020 and Friday, January 1, 2021.

The CEDI Help Desk will reopen on Monday, January 4, 2021 at 9:00 am ET for normal business hours.

The CEDI Gateway will be open for Trading Partners to exchange transactions.

All DME MAC Jurisdictions will observe Friday, January 1, 2021 as a holiday. All claims received after 3:00 pm ET on Thursday, December 31, 2020 through 5:00 pm ET on Monday, January 4, 2021 will be delivered to the DME MAC Jurisdictions on Monday, January 4, 2021 with a receipt date of Monday, January 4, 2021.  DME MAC CMN reports for these claims will be available for download on Tuesday, January 5, 2021.  ERAs from the December 31, 2020 cycle will be available by Friday, January 1, 2021.  ERAs will next be available on Tuesday, January 5, 2021. 

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

Post Date: 12/11/2020