CEDI Observance of Christmas & New Year’s Holidays

Christmas

In observance of the Christmas holiday, National Government Services offices, including the CEDI Help Desk, will be closed on Friday, December 24, 2021.

The CEDI Help Desk will reopen on Monday, December 27, 2021 at 9:00 a.m. ET for normal business hours.

The CEDI Gateway and CEDI Claims Portal will be available to exchange transactions.

DME MAC Jurisdictions A and D:

Will not run a cycle Friday, December 24, 2021

Claims received after 5:00 p.m. ET on Thursday, December 23, 2021 through 5:00 p.m. ET on Monday, December 27, 2021 will be delivered to the DME MAC Jurisdictions A and D with the receipt date of December 27, 2021.

CMN Rejection Reports for these claims will be available for download on Tuesday, December 28, 2021.  ERAs from the December 23, 2021 cycle will be available by Friday, December 24, 2021.  ERAs will next be available on Tuesday, December 28, 2021.

DME MAC Jurisdictions B and C:

Will not run cycles on Thursday, December 23, 2021 and Friday, December 24, 2021.

Claims received after 5:00 p.m. ET on Wednesday, December 22, 2021 through 5:00 p.m. ET on Monday, December 27, 2021 will be delivered to the DME MAC Jurisdictions B and C with the receipt date of December 27, 2021.

CMN Rejection Reports for these claims will be available for download on Tuesday, December 28, 2021.  ERAs from the December 22, 2021 cycle will be available by Thursday, December 23, 2021.  ERAs will next be available on Tuesday, December 28, 2021.

New Year’s

In observance of the New Year's holiday, National Government Services, including the CEDI Help Desk will be closed on Friday, December 31, 2021.

The CEDI Help Desk will reopen on Monday, January 3, 2022 at 9:00 a.m. ET for normal business hours.

The CEDI Gateway and CEDI Claims Portal will be available to exchange transactions.

All DME MAC Jurisdictions:

Will not run a cycle on Friday, December 31, 2021.

All claims received after 3:00 p.m. ET on Thursday, December 30, 2021 through 5:00 p.m. ET on Monday, January 3, 2022 will be delivered to the DME MAC Jurisdictions on Monday, January 3, 2022 with a receipt date of Monday, January 3, 2022.

CMN Rejection Reports for these claims will be available for download on Tuesday, January 4, 2022.  ERAs from the December 30, 2021 cycle will be available by Friday, December 31, 2021.  ERAs will next be available on Tuesday, January 4, 2022.

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

Post Date: 12/10/2021