CEDI Observance of Labor Day

In observance of the Labor Day holiday, National Government Services offices and the CEDI Help Desk will be closed on Monday, September 1, 2025.

The CEDI Gateway and CEDI Claim Portal will be available.

The CEDI Help Desk will reopen on Tuesday, September 2, 2025 at 9:00 am ET for normal business hours.

All DME MAC Jurisdictions will observe Monday, September 1, 2025 as a holiday and claim cycles will not run.

Claims received after 5:00 pm ET on Friday, August 29, 2025 through 5:00 pm ET on Tuesday, September 2, 2025 will be delivered to the DME MAC Jurisdictions on Tuesday, September 2, 2025 with a receipt date of Tuesday, September 2, 2025.

Electronic Remittance Advices produced from the DME MACs Tuesday night cycles (September 2, 2025) will be available Wednesday, September 3, 2025.

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

Post Date: 08/15/2025