CEDI Observance of Thanksgiving

In observance of Thanksgiving, National Government Services, Inc. offices will be closed on Thursday, November 28, 2024 and Friday, November 29, 2024. 

The CEDI Help Desk will reopen on Monday, December 2, 2024 at 9:00 am ET for normal business hours.

The CEDI Gateway, CEDI Claims Portal, and the self-service tools located on the CEDI Web site www.ngscedi.com will be available.

Claims for all DME MAC Jurisdictions received by CEDI after 5:00 pm ET on Wednesday, November 27, 2024 through 5:00 pm ET on Monday, December 2, 2024 will be delivered to all DME MAC Jurisdictions on Monday, December 2, 2024 with a receipt date of Monday, December 2, 2024.   

Electronic Remittance Advices produced by the DME MACs with the Wednesday, November 27, 2024 cycle will be available by Thursday, November 28, 2024.  The next ERAs produced by the DME MACs will be available on Tuesday, December 3, 2024.

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

Post Date: 11/14/2024